Shipping policy
Order Processing: Orders are generally processed within 1–3 business days after payment has been successfully authorized. Processing time is separate from transit time.
U.S. Shipping: Our current standard shipping service is within the United States. Standard delivery is generally estimated at 3–7 business days after an order has been processed. Delivery estimates are estimates, not guaranteed delivery dates.
Shipping Rates: Standard shipping is $3.99. Orders totaling $50 or more qualify for free standard shipping, subject to the conditions displayed at checkout.
Shipping Origin & Fulfillment: Orders are dispatched from the United States. CALDRIA LIVING does not operate a physical warehouse and may use third-party fulfillment and supply partners to process and dispatch orders.
Tracking: When tracking is available, tracking information is provided through the shipping confirmation or order-status process.
Address Accuracy: Customers are responsible for providing a complete and accurate shipping address. Contact us as soon as possible if an address is incorrect. We cannot guarantee changes after an order enters processing.
Delays, Lost or Damaged Packages: Carrier delays can occur because of weather, transportation interruptions, incorrect addresses, or other circumstances outside our reasonable control. Contact support@caldrialiving.com with your order information if a package appears lost, delayed, or damaged.
International Shipping: Our current standard shipping offering is for the United States. We do not advertise international delivery unless a destination and shipping method are actually available at checkout.
Contact: NEX TRADE LLC, 3420 W Moark St, Brookline, MO 65619, United States. Email: support@caldrialiving.com. Phone: +1 203-668-9266.